Weekend Receptionist

* highly competitive rates of pay * instant access to your wages. No need to wait for payday! * exclusive employee discounts incl. retail and leisure savings * excellent career development incl. formal training * free parking * well-supported environment *

Saturday and Sunday - 9:00am-16:30pm with the possibility of a job share

The Hawthorns Braintree are currently recruiting for a friendly, approachable and empathetic team player to join us as

You will ideally have experience as a receptionist or similar customer facing position.

This role may be split between two people, please discuss this further with the hiring manager.

The key

Responsibilities

of our Receptionist include:

• Greet people politely and professionally whether in person or by telephone
• Demonstrate support and empathy for the residents living in the apartments
• Offer assistance to all visitors to the home in a courteous and helpful manner
• Be responsible for the Reception area and ensure it is presented to a high standard at all times
• Follow company procedure when taking telephone or visitor enquiries, capturing all relevant details for the General Manager and company systems
• Pass essential information to relevant staff or residents immediately
• Ensure that incoming telephone calls are accurately transferred, with details recorded in case a call back is required
• Input and retrieve information into the company enquiry management system as required
• Assist with general administration duties as required
• Attend staff meetings and staff training sessions as necessary
• Adhere to service Policies and Procedures.
• Actively market the service in the local community and keep an up to date database of competitors and their pricing
• Provide clerical support to the General Manager and when appropriate other staff, to include diary management, photocopying, filing, and maintaining records
• Develop and maintain positive relationships with all residents, family, visitors and colleagues.